Returns: Because our products are made, from the
finest materials, we rarely have to deal with warranty issues. Our policy is to
promptly repair or replace, at our option, any product that is defective in
materials or workmanship within 30 days unless otherwise stated. You return the
product to us, and we will pay for the shipping back to you. Naturally, some
products do incur normal wear and tear, and normal wear and tear is not
considered a defect.
If the product isn't defective, but you change your
mind, we will still accept returns on stock items. For custom orders and
manufactured parts, we can't accept returns, nor can we accept order
cancellations after we have manufactured parts. Stock items must be returned to
us within 15 days and the product must be unused. We will reimburse you for the
price you paid less a nominal 15% restocking charge. Naturally we don't
reimburse your shipping charges.
Prices and Terms: Prices are subject to
change without notice. Merchandise will be shipped at prices prevailing on date
of received PO with authorized signature. Prices will be quoted upon request.
Terms: -Net 30 days Service charges are applied to all past due
invoices at the rate of 1.5% per month (18% per annum).
Shipping: We will assume no liability for losses
resulting through the non-delivery of goods on a specified date. All shipments
will be made via the routing and carrier as specified on your order shipped FOB.
In the absence of this information, RPM Athletics will make shipment via the best
routing available. Our responsibility shall cease when the carrier has accepted
a shipment from us. Shipment should be checked immediately upon arrival, and any
damage or discrepancies reported immediately. Notations regarding damaged items,
or shortages, should be made on the carrier's incoming receipt, and a claim
filed with the carrier for such damages or shortages. We will assist where ever
possible in the filing of such claims.
Goods: RPM Athletics, LLC. reserves the right to reject any merchandise
returned to our warehouse without prior approval. To be accepted by us, the
merchandise must be from our regular stock, unused and resalable. The return of
non-stock items or substantial quantities of stock items must be approved by us
in advance. All returns must have a Return Goods Authorization Number (RGA)
issued by our personnel. In all cases, a 15% minimum handling charge will be
Agreements: All quotations and agreements are
contingent upon fire, floods, strikes, accidents, government regulation, delay
of carriers, and other causes beyond our control. We will assume no liability
for losses resulting through non delivery of goods on a specified date.
Product Liability: Our liability shall be contained
only to the value of the material affected. Installation instructions are
intended as guidelines. All state and local building codes should be followed